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Terms And Conditions

No Medical Advice


All information available on this website is provided for informational and educational purposes only and is not intended to be a substitute for consulting a healthcare professional or obtaining professional medical advice, diagnosis, or treatment. We do not directly or indirectly practice medicine, offer medical advice, or dispense medical services through this website. Nothing contained in the content of this website should be intended to be a medical diagnosis or treatment directive or recommendation. LORETASCAN does not endorse or assume responsibility for any specific physician, product, procedure, opinion, service, or other information that may be mentioned or linked to through this website. Reliance on any information provided by Loretascan or its employees or affiliates is solely at your own risk.

We do not warrant the accuracy, effectiveness, and suitability of any information contained in this website, or through any digital or print material we provide. Each person assumes full responsibility and all risks arising from use of this website. The information is presented “AS IS” and may include technical inaccuracies or typographical errors. LORETASCAN reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.


If you are a patient, always seek the medical opinion and advice and care of your primary care provider. 




LORETASCAN, its affiliates and or distributors, does not sell any product, service or equipment on the guarantee of reimbursement from any insurances or other organizations.  It is up to the sole responsibility of each and every customer to verify appropriate coding, restrictions, guidelines, policies, Limited Coverage Determinations and any other local or national rules and regulations when billing for any services related to LORETASCAN.  


Any information provided by LORETASCAN or its distributors regarding insurance reimbursement, CPT coding, ICD-10 diagnosis coding, or anything related to insurance, whether on or any other affiliated websites, email or print literature, or through any conversation, is strictly for information or education purposes only.

Refund/Return Policy


There is a 30-day Return Policy (from the date of delivery) for all supplies and products purchased through our online store. These items must be unopened, unused, and in the original manufacturer packaging.  No equipment or supplies will be accepted if used or damaged, or after the 30 day period.  Customers are responsible for all shipping charges associated with the return.  Initial shipping charges will not be refunded and a 15% restocking fee could be applied depending on the product. 


We do everything possible to get you the correct item as quickly as possible. If the wrong item was delivered, Morningside Medical Equipment will be responsible for all shipping charges associated with getting you the correct item, and the return of the incorrect product.  

Diagnostic Equipment - Warranty / Refund / Return Policy


All diagnostic equipment is covered under the respective manufacturer-specific warranties.  In an effort to provide our customers with the best customer service possible, Morningside Medical Equipment will assist in diagnosing and replacing (if necessary) system components if and whenever possible during the warranty period.  We will still assist customers with diagnosing, repair, and replacement after the warranty period, if and when possible, but additional fees and costs could apply. 


LORETASCAN does not accept returns of any equipment or supplies once opened and used.  There is a 30 Day Return Policy on any Diagnostic Equipment that is completely unused, unopened, and in the original manufacturer packaging.  However, customers will be responsible for all shipping charges, and a 15% restocking fee.  Do not return any products without first calling Customer Service to get a return approval: 800-675-1202.

Limitation of Liability

LORETASCAN shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the supplies and equipment on this site or the performance of the products.  The purchase of any supplies or equipment from this website is in no way a guarantee of reimbursement.  It is always the customer's / purchaser's responsibility to determine medical necessity and submit the appropriate codes, modifiers, and charges for services rendered.  Please contact your local carrier/payer for a current and accurate interpretation of coding and coverage.  



These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by LORETASCAN without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. 


We're here to help! Don't hesitate to reach out to us: 800-675-1202, or email us at:

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